Shipping and Returns
Shipments:
Inks and Laminate need cure times before shipment to avoid damage to the image surface. The following
shipping schedules should be considered when ordering your reproductions, provided payment has been received and verified.
| Gallery Wrapped Canvas Prints |
72 Hours |
| Gallery Wrapped and Framed Canvas; |
72 Hours |
| Canvas Only |
24 Hours |
| Watercolor and Photo Paper Prints |
24 Hours |
Enhancements and restorations require additional time.
| Painterly |
Add 24 Hours |
| Surface Texture |
Add 24 Hours |
| Pastel |
Add 24 Hours |
| Restorations |
Add 48 Hours |
During holiday rush times, and for multiple orders, additional time may be required for shipping/delivery.
Shipping times are based on commercial locations. Residential deliveries or shipments to rural areas may take longer. We do not guarantee the delivery performance of any carrier, however we will be glad to assist in the tracking of packages that are not received in a timely manner. Our primary carrier is DHL ground.
Rush delivery is available. The charges will vary depending on your special needs. Please call us for Next Day Air, 2nd Day Air, or 3 Day Select UPS shipping charges. Note, UPS does not deliver on Saturdays, Sundays, or Holidays.
Please be sure to provide us with the complete and correct street address. UPS does not accept P.O. Boxes and they charge a minimum of $5.00 for address corrections.
Returns:
Generally speaking items are not subject to being returned without pre-approval. Inspect packaging carefully for damage, damaged items may be insured by the shipping company. Canvas Depot will, at our discretion replace any of our reproductions due to defect in manufacturing.